CLAIM & BILLING QUESTIONS

Do you have a claim question or a possible claim situation?

We’re always here to answer any claims questions you may have and to guide you in the right direction when filing your claim. We realize claims don’t just happen during a normal Monday thru Friday 9-5 schedule. Because of this, we’ve provided you with a list of companies and their 24-hour claim service numbers below. Also, you’ll find the companies that offer a separate glass claims service line.

Personal Lines Glass Claims

Allstate Glass: (800) 626-4527

Southern Insurance: (866) 439-4527 - http://www.allianceclaimssolutions.com

Hanover Insurance: (800) 628-0250

The Hartford: (800) 892-8484

Virginia Mutual: (804) 346-1900 or (800) 394-8642 (Option 6 For Glass)

Personal Lines Claims Phone/Internet Options

Allstate: (800) 386-6126

Auto-Owners: (800) 385-8858

CountryWay: (800) 828-6862

Drive/Progressive: (800) 776-4737 - http://www.progressive.com

Southern Insurance: (800) 468-1127 - http://www.donegalgroup.com

Hanover Insurance: (800) 628-0250

The Hartford: (800) 243-5860

Northern Neck Insurance Company: (877) 968-7252

Virginia Property: (804) 358-0416 - http://www.vpia.com

Commercial Lines Glass Claims

Allstate: (800) 386-6126

Southern Insurance: (866) 439-4527 - http://www.allianceclaimssolutions.com

Virginia Mutual: (804) 346-1900 or (800) 394-8642 (Option 6 for Glass)

Commercial Lines Claims - Phone/Internet Options

Allstate: (800) 386-6126

Auto-Owners: (888) 252-4626

Drive/Progressive: (800) 776-4737 - http://www.progressive.com

Southern Insurance: (800) 468-1127 - http://www.donegalgroup.com

The Hartford: (800) 327-3636

Virginia Property: (804) 358-0416 - http://www.vpia.com

For additional commercial lines claim help please contact us.

Billing Questions:

Getting close to the deadline to pay a bill and need some help fast?

We’ve provided a list of companies that will allow you to make a payment by credit card, check by phone, or over their website. Although, you should never forget you can call and one of our friendly staff will be more than happy to assist you.

Personal Lines - Call Payment Options

Drive/Progressive: (800) 776-4737

Hanover Insurance: (800) 573-1187

The Hartford: (877) 776-2436

Northern Neck Insurance: (888) 275-1275

Southern Insurance: (800) 877-0600

Personal Lines - Web Payment Options

Allstate: http://www.allstate.com

Drive/Progressive: http://www.progressive.com

Hanover Insurance: http://www.myhanoverpolicy.com

Southern Insurance: http://www.donegalgroup.com

Virginia Mutual: http://www.vamutualins.com